Guatemala: Director of Development and Operations, Native fluency in English and Professional fluency in Spanish

Organization: Mayan Families
Country: Guatemala
Closing date: 09 Dec 2016

Mayan Families is a growing and vibrant registered 501(c)(3) non-profit organization that provides opportunities and assistance to the indigenous and impoverished people of Guatemala through a wide variety of programs that focus on education and sustainable community development. We are currently seeking a qualified individual for the role of Director of Development and Operations.

This position is a senior management position and oversees the coordination and administration of all aspects of ongoing programs including planning, organizing, staffing, leading, and guiding program activities.

Primary Duties and Responsibilities

The Director of Development and Operations performs a wide range of duties including some or all of the following:

Planning and Operations

-Oversee the delivery of all programs and ensure that the activities are in accordance with the mission and the goals of the organization
-Develop new initiatives to support the strategic direction of the organization
-Develop and implement long-term goals and objectives to achieve the successful outcome of the programs
-Ensure that program activities operate within the policies and procedures of the organization and comply with all relevant legislation and professional standards


-Implement corporate giving strategy together with development manager
-Support Development Manager in development of fundraising strategies and major gifts
-Supervise all fundraising activities including annual giving, capital campaign, special projects, and other solicitations
-Lead team in the creation of fundraising plans and strategies for campaigns
-When necessary support the development of funding proposals for programs to ensure the continuous delivery of services
-Maintain current major partnerships and support development manager in seeking and establishing new ones

Human Resources

-Recruit, interview and select well-qualified fundraising staff
-Implement the human resources policies, procedures and practices of the organization
-Ensure that personnel files for the program are properly maintained and kept confidential
-Coordinate a performance management process for a team of 27 staff

Team Management

-Ensure all staff members receive orientation and appropriate training in accordance with organizational standards
-Supervise program staff by providing direction, input and feedback
-Liaise with other managers to ensureeffective and efficient program delivery

Monitoring and Evaluation

-Support writing of reports on the programs for management and for funders
-Ensure that the programs operate within the approved budget
-Monitor all budgeted program expenditures
-Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
-Monitor the program activities on a regular basis and oversee the M & E for all 22 programs and sub-programs according to the program evaluation framework
-Report evaluation findings to Directive Committee and recommend changes to enhance the program, as appropriate

Financial Management

-Manage project funds according to established accounting policies and procedures
-Ensure that all financial records for the programs are up to date
-Support program managers to prepare financial reports and supporting documentation for funders as outlined in funding agreements
-Develop an annual budget and operating plan to support the programs
-Oversee the development of individual budgets by program managers


-At least 2 years in a supervisory role in an NGO
-Master Degree or equivalent professional experience in development
-Extensive knowledge of challenges faced by indigenous people, preferably with regionally specific knowledge
-Proven financial management skills
-Highly organised with developed administrative skills
-Experience managing a team
-Experience in fundraising, grant-writing and reporting
-Creative, resilient and flexible
-Native fluency in English and professional fluency in Spanish

How to apply:

Interested applicants should send cover letter and resume to:

Please put "Director of Development and Operations" in the subject line.*

For more information please visit

Application deadline December 9, 2016

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